Privacy Policy

Last updated: May 15, 2025

At ohoosip, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how HONGKONG SHINNY COMPANY CO., LIMITED collects, uses, stores, and protects your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit ohoosip, place an order, or contact us, we may collect certain information.

Personal Information

This may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Order details
  • Payment-related information

We collect this information to process orders, provide customer support, and improve your shopping experience.

Device Information

When you browse our website, we may automatically collect information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website interaction information

This information helps us understand how customers use our website and improve website performance.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Send order confirmations
  • Provide shipping updates
  • Respond to customer inquiries
  • Process returns and refunds
  • Improve website experience
  • Prevent fraudulent transactions
  • Provide relevant marketing communications where permitted

Payment Information

Payments are processed through secure third-party payment providers.

ohoosip does not store your complete credit card number or sensitive payment details.

Your payment information is handled according to the privacy policies and security standards of the payment providers.

Cookies

Our website uses cookies and similar technologies.

Cookies help us:

  • Remember customer preferences
  • Improve website functionality
  • Analyze website performance
  • Provide a smoother shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party services to help operate our business, including:

  • Payment providers
  • Shipping partners
  • Analytics services
  • Advertising platforms
  • Website service providers

These third parties only receive information necessary to provide their services.

Data Security

We take reasonable measures to protect your personal information.

However, no online transmission method or electronic storage system can guarantee complete security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your data
  • Requesting corrections
  • Requesting deletion
  • Managing communication preferences

To make a request, please contact us.

Contact Us

Operated By: HONGKONG SHINNY COMPANY CO., LIMITED

Company Address:
FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI HK

Email:
service@ohoosip.com