Shipping Policy

Last updated: May 15, 2025

At ohoosip, we are committed to providing a smooth and reliable shipping experience.

This Shipping Policy explains our order processing times, delivery information, tracking process, and other important shipping details.

Order Processing Time

All orders require processing time before shipment.

Orders are typically processed within:

1–3 business days

Processing times may be longer during:

Once your order has been shipped, you will receive a shipping confirmation email.

Delivery times may vary depending on your location and shipping conditions.

Estimated delivery timeframe:

7–15 business days

Delivery times may be affected by:

Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

Customers can use the tracking information to check their delivery progress.

If you have questions regarding your shipment, please contact:

Customers are responsible for providing accurate shipping information during checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible.

Once an order has entered the shipping process, we may not be able to update the delivery address.

Although we work with reliable shipping partners, delays may occasionally occur due to circumstances outside our control.

These may include:

If your package has not arrived within the expected delivery timeframe, please contact our support team.

For international orders, additional customs duties, taxes, or import fees may apply depending on local regulations.

Customers are responsible for any charges required by their local authorities.

Operated By: HONGKONG SHINNY COMPANY CO., LIMITED

Company Address:
FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI HK

Email:
service@ohoosip.com